Capital One Chief Audit Officer, Celia Karam '99 Diversity Beyond Harvard Alumni Talk and Office Hours


Tuesday, August 18, 2020, 1:00pm to 3:00pm



Juniors, Seniors and 2020 graduates: RSVP by submitting your resume to by 12pm ET on August 14

Alumni in Residence Event

This event will be a two-part, interactive afternoon with Celia Karam. In the first half of the event, you will hear from Celia about her experience at Capital One and her path to the C-suite. In the second half of the event, you will have the opportunity to speak with Celia in a small group setting. In addition, there will be current Business Analysts for you to engage with in small groups.

Celia Karam

Celia Edwards Karam is Capital One's Chief Audit Officer responsible for leading the company's 300+ person internal audit organization. This includes conducting independent analysis identifying current and emerging risks across the enterprise, and providing high-value, proactive insights that effectively challenge the company’s strategy, governance, and risk management activities, helping to ensure the safety and soundness of the organization. Celia is also leading the digital transformation of Capital One’s Internal Audit function.

An accomplished leader throughout her 15-year career at Capital One, Celia has held executive roles in Capital One’s Small Business Bank and Consumer Bank lines of business. As Head of Small Business Banking, she led the organization through a strategic transformation. As Credit Officer and Vice President for the Consumer Credit Card business she led teams focused on product management, strategy, and credit policy.

Celia has also been actively engaged in Capital One’s Women’s Business Resource Group, Black Resource Group, and served as Capital One’s Investing for Good Market President of the Washington, D.C./Southern Maryland region where she led a range of community development efforts. Celia has an MBA from the Stanford Graduate School of Business and a BA in Economics from Harvard University. She lives in Virginia with her husband and three children.

"Looking for an internship or a full time role? Capital One is looking to hire Harvard students interested in our Business Analyst track! For more information about this opportunity, please apply to join us virtually at an Alumni in Residence event on August 18 featuring our Chief Audit Officer, Celia Karam. We look forward to meeting you!

Business Analyst Role

As a Business Analyst, you will apply your strategic and analytical skills to major company challenges. This role will enable you to build your business management skills by developing and deploying strategies that ultimately impact the bottom line. You will act as a business consultant to drive recommendations and implement solutions. You will do this by collaborating with colleagues across product, tech, sales, operations, design, data science, engineering, and finance in an environment that values your unique insights, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation. Through our best-in-class analytical practices, you’ll help us quickly identify, build, and test our way to success.

In your role, you will:

· Use modeling and analytics to understand how business decisions impact our bottom line. This may include identifying the right products for the right customers, assessing risks, determining fraud policies, or optimizing our lending practices. You will also work with governance teams to change or approve new credit policies.

· Develop marketing strategies to bring solutions and products to life. This work could encompass optimizing marketing spend, identifying customer segments, or monitoring the success of ad campaigns.

· Seek to understand a user’s underlying needs by analyzing product functions and processes built around those needs. You would identify areas for improvement or growth and make data-driven decisions to improve our products. Your customers can be both internal and external to Capital One.

· Support internal business planning and forecasting by using various data mining and data aggregation tools to identify inefficiencies in existing operations.

· Develop hypotheses and set up your own problem frameworks to test for the best solutions. You will also scope the operational feasibility, lead implementation efforts, and monitor the success of your solutions.

· Learn how to leverage new tools and technologies. For example, using machine learning to determine how we lend to customers.

· Help create new solutions rooted in empathy and research that assist all customers as they work to better manage their finances.

The Analyst Internship Program (AIP) is a 10-week summer internship. Rising juniors are eligible. The Analyst Development Program (ADP) is a 2-year rotational program. Rising seniors and 2020 graduates with rescinded offers are eligible.

Application for the Alumni in Residence Event

We especially encourage applications from candidates who self-identify as belonging to one or more historically underrepresented groups in this field (Black/African American, First Generation College Student, Indigenous, LatinX, LGBTQ+, Students with Disabilities, Veterans, or Women).

If you would like to apply to attend the event, please submit your resume to by 12pm ET on August 14. Please note this is only an application to the event, and not an application for the role itself. At this time, Capital One will not sponsor a new applicant for employment authorization for Business Analyst roles.

Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries." Website:

This event is hosted in partnership with the Harvard Office of Career Services (OCS) as part of the Diversity Beyond Harvard series, which features programming dedicated to discussing diversity, inclusion, and belonging in the workplace.

Diversity Beyond Harvard